Hi Nihad,

can we know the firmware version that you are using with the device, as long as the connector version that you are using?

Looking at the connector documentation under product info, I see multiple connector ranges with different device firmware compatibility.  https://docs.dataminer.services/connector/doc/Ericsson_RX8200.html

Could you also share a screenshot of the stream viewer? as that might give us a clue on why it is going into timeout

As this connector uses both SNMP and HTTP, are both those connection causing the element to go into timeout? or just 1 of them?