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Microsoft Platform element timeout

Solved1.87K views11th July 2023Microsoft Platform timeout
3
Ben Borra [SLC]40 21st April 2021 0 Comments

Hi all

We seem to be having an element in our system that keeps throwing time outs.
Watching the Stream Viewer, we seem to be receiving the following query failed message at the time of the time out error:

Query failed : Retrieving the data failed. (hr = 0x00040004), [WQL: SELECT Threads,Processes,ProcessorQueueLength FROM Win32_PerfRawData_PerfOS_System] (0/0) << SELECT AvailablekBytes,CommitLimit,CommittedBytes,PoolNonpagedBytes,PoolPagedBytes FROM Win32_PerfRawData_PerfOS_Memory

If we then move to our WMI event viewer on the server, we get the following Error:

Error 4/21/2021 10:57:17 AM WMI-Activity 5858 None

Id = {CACA48E1-01D8-0005-EF50-F6CAD801D701}; ClientMachine = SLC-ITDMA-01; User = SKYLINE2\ITMonitoring; ClientProcessId = 26152; Component = Unknown; Operation = Start IWbemServices::ExecQuery - root\cimv2 : SELECT Threads,Processes,ProcessorQueueLength FROM Win32_PerfRawData_PerfOS_System; ResultCode = 0x80041032; PossibleCause = Unknown

I was wondering if there are any suggestions on how we could resolve this?

A different server that's also running as a VM on the same device doesn't show this problem.

Protocol: Microsoft Platform
version:1.1.0.103

Device is a Windows Server 2012 R2 Standard

Thank you in advance!

Kind regards

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

2 Answers

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1
Joao Candeias [SLC] [DevOps Advocate]92 Posted 22nd April 2021 0 Comments

Glad to know it is fine now.

All the best!

Kind Regards

Joao

Joao Candeias [SLC] [DevOps Advocate] Answered question 22nd April 2021
You are viewing 1 out of 2 answers, click here to view all answers.
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