Hello there! I'm hoping someone could shed some light or give me an idea on what else to try in order to make a Microsoft Platform element work. Main problem is that not all parameters are getting polled. I've exhausted all possible solutions described in the driver help page. I've tried with version 5.0.0.2 and 1.2.1.1. I've made sure the DCOM and WMI configurations are correct. I've made sure the necessary ports are open. Server reboots. But nothing seems to work.
When using wbemtest from the DMA server to the target server, I get the following result
Running the same WMI query locally on the target server shows the following output
Running the query from powershell from DMA server to target server will result in the error RPC server unavailable
Most of the results that I found on google were caused by missing permission on the user but unfortunately this is not the case here since I've made sure the correct permissions are applied. Is there anything else I can try? Thank you in advance!
Hi Luis. This could be a network/firewall problem. Are you able to ping the target server? Something else you could try is temporary disable the Windows firewall on the target machine and see if it then works. It could also be a firewall between the two servers. In that case the customer will need to verify which ports are allowed.
WMI uses TCP port 135 and a range of dynamic ports: 49152-65535, according to https://www.varonis.com/blog/wmi-windows-management-instrumentation.
Hi Tom. Thank you for the info. Yes, I’m able to ping the target server. Firewall is OFF on both servers. WMI ports are enabled on the firewall rules.