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Mask potential alarms ahead of time

Solved608 views30th September 2024alarms mask schedule
0
Manuel Wals [DevOps Member]252 25th June 2024 2 Comments

Hi Dojo,

we recently got the requirement to offer the possibility in Dataminer to mask specific alarms ahead of time. In our example there is a protocol that has multiple gateways in one table and we would like to mask a specific gateway at a predefined time in the future to ensure during a maintenance the NOC does not receive any false alarms. I did take a look at the Planned Maintenance Module but did not get it to work properly and the documentation for this is unfortunately not really comprehensive.

Do you have any suggestions how that could be implemented?

Thanks in advance!

Best regards
Manuel

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th September 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 28th August 2024

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer that has been most helpful for you (using the ✓ icon)?

Marieke Goethals [SLC] [DevOps Catalyst] commented 30th September 2024

As this question has now been inactive for a long time, I will close it. If you still want more information about this, could you post a new question?

2 Answers

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Julian Yepe [SLC] [DevOps Advocate]227 Posted 25th June 2024 0 Comments

Hello Manuel,

I am not sure if you can mask specific alarms ahead of time, but you can mask the element ahead of time. You can use the scheduler module to run a script at a specific time and the script can mask/unmask the element.

If this does not work for you, then you can have a correlation rule to capture the specific alarms for the specific elements, send that alarm information to an automation script, and the script can mask those alarms. This of course, would require processing of each alarm for the gateway that you would like to mask. Please let me know if this helps.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th September 2024
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