Hi Team,
I noticed that my account is unable to log in, displaying the error shown in the image below (AFTER).
Initially, it was working fine (BEFORE).
Can you assist with this issue? Initially, I had a similar incident and had to uninstall and reinstall the application. However, I would prefer not to do that again this time. Each time I restart the server, this error appears, preventing access to the login.
Thanks.


As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?
Hi Thibault,
Thanks for the info. Indeed, it is a known issue.
I have tried all scenarios by logging in using local admin access, yet I am still not able to log in.
In fact, if requires being uninstalled and installed again, which I don't want to do again since I have already done it in previous attempts. Possible, it might fails again.
My question is whether the team can create a base file to point to the user access with credentials as a workaround.
Thanks
Hi,
I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer that has been most helpful for you (using the ✓ icon)?