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Lock Alarm Console in Cube

Solved2.57K views8th March 2021Alarm Console Dashboards NOC SLAlerter
0
Jonathan Triboulet [SLC]10 3rd March 2021 0 Comments

In a NOC application, I have a requirement to 'not be allowed to miss an alarm' , meaning that anyone must see the alarm console at all times.
Is it possible to make sure that the Alarm console cannot be hidden in Cube (eg. disable the show/hide button?)

If not, I had the following workarounds in mind :

  • use a dedicated dashboard
  • use the alerter to display the list of alarms at all times + notifications / sounds
Jonathan Triboulet [SLC] Selected answer as best 8th March 2021

4 Answers

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Ive Herreman [SLC] [DevOps Enabler]13.52K Posted 3rd March 2021 1 Comment

Hi Jonathan,

It's not possible to prevent the users from collapsing the alarm console.
I think it's useful that a user can collapse the alarm console when needed and use the full-screen real estate to navigate the system.

For the use case you described above, I believe the alarm banner is a perfect fit!
You can enable the alarm banner to see an indication of the severity and number of unread alarms. The banner remains visible to the user until they have clicked the alarms or marked them as read.

Using a group policy, the alarm banner can be enforced for one or more user groups.

Jonathan Triboulet [SLC] Posted new comment 4th March 2021
Jonathan Triboulet [SLC] commented 4th March 2021

Thanks a lot Ive that’s great to know !

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