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LoadProtocol Error

142 views19 hours ago
2
Philip Argent [DevOps Enabler]804 11th July 2025 0 Comments

There are several protocol folders showing errors in the logs for protocol not found e.g.

SLDataMiner.txt|SLDataMiner|2992|5248|CDataMiner::LoadProtocol|ERR|0|Directory found for protocol Apache Cassandra Cluster Monitor with version Help but no protocol file found in path C:\Skyline DataMiner\Protocols\Apache Cassandra Cluster Monitor\Help\Protocol.xml

I'm assuming this is a change moving away from having the help files locally, so the folder isn't expected to exist anymore; this does however give the same error with the Functions folder when using SRM aswel.

Vasco Marcelino [SLC] [DevOps Member] Answered question 19 hours ago

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Vasco Marcelino [SLC] [DevOps Member]118 Posted 19 hours ago 0 Comments

Hi Philip,

To help you troubleshoot this further, could you please send an email to support.data-acquisition@skyline.be and mention this Dojo thread in your message?

Thank you in advance.

Vasco Marcelino [SLC] [DevOps Member] Answered question 19 hours ago
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