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Little green up arrow in the Cube Surveyor?

Solved1.31K views11th February 2021green up arrow
4
paul farndell [DevOps Advocate]411 2nd February 2021 0 Comments

Anyone know what the little green up arrow signifies in the Cube Surveyor?

I think it indicates that though that service is in a Critical alarm, it only propagates a normal status to the service it is part of. When you include elements (including other services) in a services you can specify whether they affect the overall alarm severity of the service and if so at what level.  But
all alarms are set to influence the service.

Thomas Gunkel [SLC] [DevOps Advocate] Selected answer as best 11th February 2021

4 Answers

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Ruben Vandepitte [SLC] [DevOps Advocate]2.32K Posted 2nd February 2021 1 Comment

That's correct. You can indeed configure how a child object within a service should influence the alarm state of its parent service, through the options below.

In your case, you likely capped it to 'Normal'.

An alarm which originates from a parameter included in the service child element will always be linked to the parent service, even when the child element is configured to only propagate a 'Normal' state upwards.

You can check this through the 'Services' and 'Service Impact' fields of the alarm.

paul farndell [DevOps Advocate] Posted new comment 2nd February 2021
paul farndell [DevOps Advocate] commented 2nd February 2021

Thanks, the Max severity is indeed set to “Critical” for the main service and the child service. One for tech support I think?

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