Anyone know what the little green up arrow signifies in the Cube Surveyor?
I think it indicates that though that service is in a Critical alarm, it only propagates a normal status to the service it is part of. When you include elements (including other services) in a services you can specify whether they affect the overall alarm severity of the service and if so at what level. But
all alarms are set to influence the service.
That's correct. You can indeed configure how a child object within a service should influence the alarm state of its parent service, through the options below.
In your case, you likely capped it to 'Normal'.
An alarm which originates from a parameter included in the service child element will always be linked to the parent service, even when the child element is configured to only propagate a 'Normal' state upwards.
You can check this through the 'Services' and 'Service Impact' fields of the alarm.
Thanks, the Max severity is indeed set to “Critical” for the main service and the child service. One for tech support I think?