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Linux Platform SSH driver – Issue

Solved1.11K views6th July 2023
5
Ricaurte Alvarado248 31st March 2023 0 Comments

Hello Dojo,

We have a issue with 2 servers Linux Platform SSH, the servers does'nt show the information and shows multiples timeouts in the logs, we can access the server with the user and password via ssh on the server but in the application shows multiples timeouts.

Do you know what means the Local IP Port config in this driver?

I attached a capture of the config

Best,

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023

3 Answers

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7
Carolina Costa [SLC] [DevOps Advocate]856 Posted 31st March 2023 2 Comments

Hi Ricaurte,

The Local IP Port is the local port that your computer will use to communicate with the device, which by default is 49155.

Regarding your issue, have you tried to update your driver version to 2.0.0.29. We had a customer with similar issues (where the element was going in timeout for no reason) and we made a fix for it.

Try to update to the latest driver version, to exclude this issue!

Please let me know if this solved your issue.

Kind regards,

Carolina

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023
Ricaurte Alvarado commented 31st March 2023

Hello Carolina,
Thanks for the reply, do you have a link to download this driver version?

Best,

Marieke Goethals [SLC] [DevOps Catalyst] commented 6th July 2023

You can deploy the latest version from the Catalog here (if your DMS is cloud-connected): https://catalog.dataminer.services/result/driver/655

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