Hi Martin,

Important to mention is that DataMiner Cube can be opened with specific options, as described in DataMiner Help. This will e.g. allow you launch Cube with the Booking Manager already opened by default, either through URL or by adding arguments to Cube Launcher. However, filtering out a specific booking on the Booking Manager might be more difficult, as the arguments/url currently does not provide a way to also pass on a filter value for the booking manager.

An possible alternative is to open the service card of the corresponding booking through the same type of url as described above. Onto the Visio of the corresponding service, you could add an Update button to update the booking. By result, an operator would land on the correct service, and also have immediate access to update the booking from the service Visio.

Some considerations:

1. A DMS Service is only created for a running booking. So, the second alternative would not work if the booking would still be in a confirmed state.
2. There needs to be some logic or linking between the name in your external application and DataMiner, in order to open the correct service card. Either that is based on logic, or that is fed back from DataMiner to the system.