Job Manager not available

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I have a Jobs license on my Agent running software version 10.1.2.0-9866 but I don't see the application anymore. How can I start investigating this?

Jens Vandewalle [SLC] [DevOps Enabler] Selected answer as best

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The Jobs app requires next to the license also an active indexing database. Does your DMA have an indexing database (Elastic)?

Also verify if the soft-launch flag hasn't been put on false (default is true since DataMiner version 9.6.4 and higher).

Jens Vandewalle [SLC] [DevOps Enabler] Selected answer as best
Jens Vandewalle [SLC] [DevOps Enabler] commented

Hi Wim, The soft-launch flags were indeed put on false. I wasn’t aware that this would prevent the Job Manager from being active in a software version in which the application isn’t running in soft-launch anymore. Adapting the flags made the Job Manager available. Thank you for your support!
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