Issue accessing shared dashboard

Solved868 viewsDashboard sharing
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Hi,

I'm having some issues accessing dashboards shared with me. On shares.dataminer.services, I have 2 shares:

When trying to access either one of them, I seem to be redirected to the DataMiner Dashboards login screen, while I would expect it logs in automatically with my dataminer.services account. I have tried logging in on the dashboards login as well but that doesn't seem to work.

Any idea what could be wrong here?

Joey Vanhalst [SLC] [DevOps Advocate] Selected answer as best 3rd April 2023

2 Answers

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This is a know issue that has been fixed in version 10.3.3 and will also be fixed in 10.3.0 [CU3]. The fix will only make sure it doesn't happen again, but the broken share will remain broken.

To fix this, delete the share and then recreate it.

Ruben Devos [SLC] [DevOps Member] Edited answer 3rd April 2023
Joey Vanhalst [SLC] [DevOps Advocate] commented

Will it then be solved with an upgrade without sharing the Dashboard again?
Ruben Devos [SLC] [DevOps Member] commented

No, you’ll have to share the dashboard again even after upgrading dataminer. (edited my response to make this more clear)
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