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internal server error/ could not connect to dataminer agent

Solved1.49K views28th May 2024
0
praveen sajja [DevOps Member]86 29th May 2023 3 Comments

hi team
we have installed dataminer on aws cloud windows server, after installing we tried to access dataminer from browser and also from Dataminer cube.
we got this error (could not connect to dataminer agent) on dataminer cube.
we got this error (500 internal server error) on browser.
we are not understanding where it going wrong.

thanks
s.j.v.praveen

Natalia Santiago Answered question 28th May 2024
Wim Bruynooghe [SLC] [DevOps Advocate] commented 30th May 2023

On the Windows Server that is running the DMA, can you open a browser and go to http://localhost/? Which error message do you see there?

praveen sajja [DevOps Member] commented 30th May 2023

hi wim bruynooghe, below error we got in server browser(http://localhost/.

An error occurred on the server when processing the URL. Please contact the system administrator.

If you are the system administrator please click here to find out more about this error.

Wim Bruynooghe [SLC] [DevOps Advocate] commented 30th May 2023

That looks like an error from ASP Classic. Can you open IIS Manager, Default Web Site, ASP, expand “Debugging Properties”, set “Send Errors To Browser” to “True” and click “Apply”. If you do this now again, which error do you get? The error message should now contain a lot more information.
You can also contact us directly on support.data-exploration@skyline.be which might be easier to copy/paste longer error messages and/or screenshots.

4 Answers

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Marieke Goethals [SLC] [DevOps Catalyst]5.93K Posted 6th July 2023 0 Comments

Hi,
I see that this question has been inactive for some time. Have you found a solution for this yet? If not, feel free to contact techsupport@skyline.be for assistance.

Marieke Goethals [SLC] [DevOps Catalyst] Answered question 6th July 2023
You are viewing 1 out of 4 answers, click here to view all answers.
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