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Installed cloud package but Orchestrator DxM missing

Solved136 views26th August 2025DxM Orchestrator
5
Jeroen Geldhof [SLC] [DevOps Enabler]5.32K 22nd August 2025 1 Comment

I installed the latest cloud package and also restarted the server.
The DataMiner Orchestrator service however is missing.

I already tried reinstalling, but it's not resolved.

How can I manually install the Orchestrator service?

Brecht Seys [SLC] [DevOps Advocate] Selected answer as best 26th August 2025
Louis Lavens [SLC] [DevOps Advocate] commented 22nd August 2025

Hi Jeroen,
One thing you could try is uninstalling the Cloud Pack and/or the DataMiner Orchestrator app itself. It may be that the app is installed, but the service was not created correctly. After uninstalling them, you can run the Cloud Pack installer again, and hopefully all the services will appear as expected.

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5
Jeroen Geldhof [SLC] [DevOps Enabler]5.32K Posted 25th August 2025 0 Comments

The Orchestrator was installed but no service was created.
Probably the suggestion of Louis above would have worked to resolve the problem.
I however just registered the Orchestrator as a service.

sc create "DataMinerOrchestrator" binPath= "\"C:\Program Files\Skyline Communications\DataMiner Orchestrator\DataMiner Orchestrator.exe\"" DisplayName= "DataMiner Orchestrator" start= auto

Brecht Seys [SLC] [DevOps Advocate] Selected answer as best 26th August 2025
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