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Inquiry about “New Alarm”

Solved944 views11th July 2023
2
HyungMo Jung20 15th March 2021 0 Comments

In Active alarms tab of Alarm console, “New alarm” is notified when a new alarm occurs.

1) How long does the “New alarm” display last?

2) Could we set any condition of this notification manually? Such as duration.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

2 Answers

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Jochen Dewachter [SLC] [DevOps Advocate]2.16K Posted 15th March 2021 0 Comments

Hi HyungMo

The 'Alarm Type' property on an active alarm is showing the last action/event that happened on that alarm. When a new alarm is raised, this is indeed showing 'New Alarm'. This will stay there as long as nothing 'happens' to this alarm. As soon as e.g. the value goes up to a new threshold, or a service impact changes, or it's masked, or someone takes ownership, ... this value will change accordingly.

However there's a column that can be shown called 'Severity Duration'. Is this what you're looking for perhaps?

Jochen Dewachter [SLC] [DevOps Advocate] Answered question 15th March 2021
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