Information Events – Correlation rule

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I would like to fetch the License Validity related “Information events” using correlation rule and receive an email.

I have also selected “Accept Information events” but still it is not being filtered. I am not facing any problems when I try to fetch alarms also i receive emails. But I am unable to fetch information events.

Ramesh Rajasekaran [DevOps Member] Selected answer as best 12th February 2025

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Hi Ramesh,

Can you also enable the “Trigger on single events” checkbox? Information events such as the one you are triggering on do not have an open state (they don’t have to be cleared, they are cleared already). Without checking this option the correlation engine only considers alarm events that are still open.

Ramesh Rajasekaran [DevOps Member] Selected answer as best 12th February 2025