IDP Rack Visio – Loading

Solved1.17K viewsIDP Rack Visio visio loading message
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I have some elements assigned to a rack visual, but the Visual Overview shows 'Loading...' but not the containing elements.
How can I debug why it fails to load the elements

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 3rd October 2023

1 Answer

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11.73K 2 Comments

Hi Jeroen,

You can check the steps mentioned in this answer by Sebastiaan to check which shape is failing to load.

Depending on the shape and its conditions it could be apparent what is the cause, but if this is not the case feel free to reach out to support.data-acquisition@skyline.be to assist you in understanding the inner workings of IDP

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 3rd October 2023
Jeroen Geldhof [SLC] [DevOps Enabler] commented

Hi Joao, in my case it then just shows
‘Loading Cancelled, remaining loading shapes:’
Jeroen Geldhof [SLC] [DevOps Enabler] commented

And now they load without a problem.
Not sure what happened there, but thanks for the advice.
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