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IDP – Infrastructure, Discovery & Provisioning

Solved2.58K views20th November 2020discovery IDP
4
Andy Fairhall [SLC] [DevOps Member]209 18th November 2020 0 Comments

Is IDP able to populate/update 3rd party asset management platforms (E.g. Remedy ITSM) with discovery results?

Andy Fairhall [SLC] [DevOps Member] Selected answer as best 20th November 2020

3 Answers

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Steven Soenens [SLC] [DevOps Member]434 Posted 18th November 2020 0 Comments

Hi Andy,

On Dojo, you can find more info about DataMiner apps, and drill down into the product sheet here. There's more info there, but long story short, it's always required to

  • Have a protocol driver to the specific source of data (CMDB, topology database, inventory list, even simple xls)
  • Have IAM license to connect to those data bases ( 1 or multiple)

The automation behind comes with IDP, since IDP has out of the box process activities to ingest, provision, etc. If any customer specific automation is needed, that would simply require a customer process activity.

HTH,

Steven

Steven Soenens [SLC] [DevOps Member] Answered question 18th November 2020
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