Hi Dojo,
I'd like to know if Hyperlinks support placeholder data for HyperLinks of type "OpenElement" and "OpenService" with Alarm Property placeholder.
I'm using custom properties on an Alarm and making links to specific elements based on those properties this way a user could right click an alarm and be automatically transported to correct service / Booking.
My Alarms seem to have proper Properties as seen below:
This is my HyperLinks.xml file:
Detected difficulties:
- Open Element works fine whenever an explicitly typed DMAID/EID is provided to the xml. The Property "Booking Manager Element ID" holds the exact same DMAID/EID combination as the explicitly type, are these Placeholders supported on Hyperlinks of type OpenElement ?
- Open Service does not show up whenever i right click an Alarm
I based myself on DataMiner Help but could not detect any further information regards to this feature,
Any advice on how to these Open Element and Open Service Dynamic ?
DMA v : 10.1.7.0-10523
Client version : 10.1.2121.1568-b9e7f229
Hi David,
Currently, there is no support for hyperlinks automatically directing to an element/ service with a scope of a booking.
There is a new feature coming up on short term that might address your request : [SRM_NSF] Hyperlink : extend to populate a card variable :
Extend the hyperlink feature so that on single hyperlink can at the same time :
1. open the visual side of an Element ( based on alarm properties)
2. populate a card variable ( based on alarm properties) that can be used on e.g. the Visio of that Element
Kind regards,
Karl
Hi David,
As far as I know the only placeholders supported are [EID] for openelement and [SID] for openservice (including specific pages). There is an internal task requesting this feature [DCP110657].
Regarding the behavior with openservice, I am not able to reproduce it. Please find below an example of Hyperlink.xml and the result:
Hyperlink.xml:
<HyperLinks xmlns="http://www.skyline.be/config/hyperlinks">
<HyperLink
id="1"
version="2"
name="Open SLC Service"
menu="Custom Actions"
type="openservice">[SID]
</HyperLink>
<HyperLink
id="2"
version="2"
name="Open SLC Element"
menu="Custom Actions"
type="openelement">[EID]
</HyperLink>
</HyperLinks>
Result:
In this case my alarm is linked to element TEST_ELEMENT_01. This element is part of TEST_SERVICE_01 and TEST_SERVICE_02 (that is the reason two services are displayed in the menu)