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How to set the correct filters when i am using ALARM ID as base parameter

Solved860 views17th October 2023
0
Marian Bacana155 30th May 2023 2 Comments

Hello,

I need some guidance. I am trying to set some filters on alarms so i can get something specific. Below is a capture from the filters window.

I am trying to use the Alarm ID to get exactly what i want.

So, on short, the id of the alarm i want to pick is 4653069. I tried to put this value on Filters column but the alarm does not disappears or appears. If i set the value of filter to *, and i place the ID of the alarm to the severity i want (eg. Critical Hi), i can get the alarm but there is also picking other alarms as well that do not have same ID.

I do not understand how the filter works in these cases. How can i set the alarm id so i can get the desired effect ?

Also, what should i write to the severity columns ? It only accepts a number... but what should i put in?

Thanks!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th October 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 4th July 2023

Hi Marian,
Has Randy’s comment helped you solve this? If not, could you add more information so we can help you further?

Marieke Goethals [SLC] [DevOps Catalyst] commented 17th October 2023

As this question has been inactive for a long time, we will now close it. If you want further assistance, could you post a new question?

3 Answers

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Marian Bacana155 Posted 31st May 2023 0 Comments

Hi Miguel,

Honestly you lost me.

Where can i see the display key ? How can i see the raw alarms?

I am pretty sure that the way this works is specific to my equipment. I already asked for additional information over the AppearTV drivers but there is not much.

Any other ideas?

Sorry for keep coming back but i am trying to understand how this alarming part works with AppearTV.

Thank you!

Marian Bacana Answered question 31st May 2023
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