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How to Set Alarm Color Based on Specific Element in Service Template

Solved261 views22nd April 2025alarm elements service service templates
2
FAWZAN KHAIZURAN FAUDZI [DevOps Advocate]120 3rd March 2025 0 Comments

Hi all,

First off all, I am not sure the title is correct or not.. Hahaha..

Ok so.. I am creating an alarm based on service template's element where:

whenever an Element from INTERRA ORION OTT is GREEN, the CIRCLE should also be GREEN (regardless of what other element alarm has),

whenever an Element from INTERRA ORION OTT is RED, the CIRCLE should be RED (regardless of what other element alarm has)

Ideally it should be as the image below:

However, this one is just I edit with MS PowerPoint.

Reality, I have an issue as the below pic where:

The Circle Color follows the Overall Alarm color (in this case is the VIEW)

I believe this this due incorrect syntax I input such as below:

Hence, may I seek for your request on how I can achieve as to make the alarm follow as the first image, which is:

whenever an Element from INTERRA ORION OTT is GREEN, the CIRCLE should also be GREEN (regardless of what other element alarm has),

whenever an Element from INTERRA ORION OTT is RED, the CIRCLE should be RED (regardless of what other element alarm has)

Your assistances are very much appreciated.

Thank you very much and have a nice day!

FAWZAN KHAIZURAN FAUDZI [DevOps Advocate] Selected answer as best 22nd April 2025

2 Answers

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Stacey Van Colen [SLC] [DevOps Advocate]2.54K Posted 3rd March 2025 0 Comments

Hi Fawzan,

Since you would like to have the color of the ring represent the state of the Element "Interra Orion OTT", I would suggest that you then link that ring to that Element.

So instead of your current configuration being:

View: Playout

Please use:

Element: Interra Orion OTT

Kind regards,

Stacey Van Colen [SLC] [DevOps Advocate] Answered question 3rd March 2025
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