Hi,
A DMS upgraded to DataMiner 10.1.4.0 -10077 Feature Release (a message at the end confirmed a successful upgrade) is no longer showing the surveyor for any user group.
In addition to this, the tab Views, under the Groups Permissions, is empty:
The Views.xml file seems fine across the cluster (all views and elements are listed as before).
Signing off and on (clearing the browser cache) did not solve anything.
What could be done to troubleshoot this?
Thank you for the help.
João Pereira [SLC] Selected answer as best 23rd April 2021
Hi,
Besides the suggestions others have made, check with SLClientTest if Cube is receiving the view structure from the server. This should indicate if this is a client or server issue. Attach the recording to the task, as it could help us investigate what happened.
Lander Vanhaverbeke [SLC] [DevOps Advocate] Answered question 22nd April 2021