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How to increase severity level based on alarm duration

Solved552 views2nd January 2024
4
Stephane GERARD128 29th December 2023 0 Comments

Hello,

I would like to be able to trigger a warning alarm for a particular alarm threshold but I would like this alarm to become major if it persists for more than 10 minutes and then critical for more than 30 minutes.

How could I proceed?

Best regards,

Stephane

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 2nd January 2024

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João Severino [SLC] [DevOps Catalyst]13.10K Posted 29th December 2023 2 Comments

Hi Stephane,

I believe you should be able to achieve something similar to what you describe by using the DataMiner Correlation module.

You can create 2 correlation rules (one for the 10-minute action and another for the 30-minute action) and configure them like the below

Where you would set the filters to only trigger your specific alarms, for the Rule condition you would configure the time you want to “wait” before performing your actions (10 or 30 minutes)

Finally, you could use the Escalate event action or the New alarm action depending on what suits your use case best (see table on Escalate event link).

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 2nd January 2024
Stephane GERARD commented 29th December 2023

It looks to be a valid solution.
Thank you João!

João Severino [SLC] [DevOps Catalyst] commented 29th December 2023

I am glad I was able to help
If you want to learn more about the Correlation module I also found the following video
https://community.dataminer.services/courses/dataminer-advanced/lessons/dms-correlation-2/
It is a bit long but should also explain more about it if you wish.

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