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How to change the color of an alarm based on a parameter in a different element?

Solved1.31K views15th April 2021alarm template conditions Visio
1
João Pereira [SLC]120 9th April 2021 0 Comments

Hi,

The use case is better explained with the screenshot below.

The USS202-7 element has a parameter that controls the active path to the antenna. The intention here is that the parameter "Forward Power" (which is a parameter on the HPA elements) stops being alarmed (or the severity is set to Normal) when the active path is not selected.

In the example below, the "Forward Power" parameter, on the HPA 2.2-01 and HPA 2.2-01 BU, instead of showing the color read (for Critical alarm, as per the alarm template), would show Green (for Normal alarm).

The difficult here seems to be the fact we are taken into consideration 2 different elements (the USS202-7 and the HPAs).

Is it possible to do this using conditions on alarm templates?

Are there any other suggestions on how to do this?

Thank you for your help.

João Pereira [SLC] Selected answer as best 15th April 2021

1 Answer

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Miguel Obregon [SLC] [DevOps Catalyst]19.24K Posted 11th April 2021 1 Comment

Hi João,

Since you are trying to monitor a redundant system, I believe using conditional monitoring is not the best approach. In this case you could try:

  • Redundancy Group: When using a redundancy group, you could use the option to assign an alarm template when the backup element is not operational:

  • Correlation rule/Automation script:
    + You could create a correlation rule that will be triggered whenever there is an update on the element US0202 - 7.
    + The correlation rule can trigger an automation script that will assign a different alarm template to the elements in the backup path
João Pereira [SLC] Selected answer as best 15th April 2021
João Pereira [SLC] commented 15th April 2021

Hi Miguel,
Thank you for the suggestion. I was not experienced with using redundancy groups and they suit this use case perfectly.
The correlation rule and automation scripts that you mention were already in place and working. So what was missing was only the possibility of assigning a different alarm template and the redundancy group works well for this.
All set up, worked like a charm 🙂

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