Hi there,
It seems that users have to repeatedly log into the web app even though the selection below has been made on the login page.
How does this "Keep me logged in" feature actually work? Is there a time limit based on cookies (or similar) for how long the login is valid?
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 4th July 2023
This will save an authentication key to the "local storage" of the web browser. Anything saved there has no expiration time. Unless you open the page in a "private" or "incognito" tab, in that case it does get cleared when closing the page.
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 4th July 2023
There is a software issue which caused that the connection only got restored once, as the cookie then got removed after a reconnect. We have a fix ready.
Restarting IIS or IIS recycling should not impact this.
Hi Wim,
I did a couple of tests and the “DMACookie” in local storage is removed when reconnecting to Dashboards for example after an IIS restart or IIS recycle. As IIS is recycled automatically every night, is it expected that this “keep me logged in” function is reset every night?