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How can i discover devices via Device Discovery?

Solved1.14K views5th July 2023
1
Marian Bacana155 15th May 2023 0 Comments

Hello,

I am trying to add multiple units or AppearTV using the Device Discovery option. I have included the IP Address range where the devices are located. I am able to ping them from the DMA server so connectivity is good.

If i try to configure "Device type" to Protocol Specific, there is no way to select the protocol i need (AppearTV in my case).

I tried to do it like this and i ended waiting more than 20 minutes for 10 scanned IPs. Nothing returned, i just had the "Discovery in progress..." message.

I also tried to use the other option "Generic" from "Device type", checking the Ping and SNMP options but i had nothing returned.

Am i doing something wrong?

Thanks !

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th July 2023

4 Answers

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Jan-Klaas Kesteloot [SLC] [DevOps Advocate]1.13K Posted 5th July 2023 0 Comments

After the installation of IDP

  1. First, you will need to create CI Types (via the tab Admin > CI Types). For convenience, you automatically generate CI types for the connectors on your system. Alternatively, you can also create new ones (from scratch).
  2. Secondly, edit the CI Types and configure how these can be discovered (details in CI Type Management wizard). This is also done via the tab Admin > CI Types.
  3. Thirdly, start a discovery from the Inventory > Discovered tab by launching a custom discovery. This will open a pop-up where you can specify the IP Address ranges  and CI type you want to search for. (Tip : in the last screen of the popup, choose the option to save these settings as a scan range so you easily re-use it later).

Alternatively if you really have no idea what's out there and how to discover it.

  1. Go to Inventory > Discovered and make sure Identify Unknown devices: is enabled.
  2. Start a discovery by launching a custom discovery. In the first screen, specify the IP address ranges and in the second screen specify to perform the discovery by discovery profile SNMP_MIB_II or Ping. With the first option, all devices which respond to the SNMPv2 request with OIDs of SNMP MIB II will be listed. With the last option, IDP will find all devices which respond to a Ping request. If you don't have any CI Types at this point, all devices will be reported with the CI Type being Unknown.
  3. The results will show up in the table Discovered Elements. You can can click on Show Response to see what the device returned. This can be valuable input to configure (or further fine-tune) your CI Types.

I hope this will get you started.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th July 2023
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