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How can i discover devices via Device Discovery?

Solved1.15K views5th July 2023
1
Marian Bacana155 15th May 2023 0 Comments

Hello,

I am trying to add multiple units or AppearTV using the Device Discovery option. I have included the IP Address range where the devices are located. I am able to ping them from the DMA server so connectivity is good.

If i try to configure "Device type" to Protocol Specific, there is no way to select the protocol i need (AppearTV in my case).

I tried to do it like this and i ended waiting more than 20 minutes for 10 scanned IPs. Nothing returned, i just had the "Discovery in progress..." message.

I also tried to use the other option "Generic" from "Device type", checking the Ping and SNMP options but i had nothing returned.

Am i doing something wrong?

Thanks !

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th July 2023

4 Answers

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Marian Bacana155 Posted 18th May 2023 0 Comments

Hi guys,

Thank you for replying on this. I have followed the guides and ISP has been installed. But i am unable to search for any elements. Something must have gone wrong and i do not understand what.

There are several videos about how IDP discovers and works but none of them is for the installation part or 1st configuration that should be made so it can find elements.

So, i am still at the beginning with the IDP and i do not understand how to move further.

Can you, please, advise?

Thanks!

Marian Bacana Answered question 18th May 2023
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