Dear Dojo,
A question about History Tracking into alarm console.
I have 2 options : Enable History Tracking / Disable History Tracking
When History tracking is Enabled I have this specific icon (double bar) to warn that I have history below, if I want to display the history I can expand
When History tracking is Disabled the history is displayed at the same level as the current alam
My Goal is to never display into my alarm console these historical alarms with an old status. If I need this historical I will use the side panel
Do I have have, somewhere, an option to Never displayed those old status alarms ?
Thansk for your help.
Simon N
Writing this in a new answer as comments don't allow XML formatting.
@Simon: to enable alarm squashing feature, you can add the line:
<MustSquashAlarms>true</MustSquashAlarms>
inside the tag <AlarmSettings>...</AlarmSettings>. See example:
// UPDATE: I forgot to mention that MaintenanceSettings.xml must be updated on every agent in the cluster, and agents must be restarted to apply the changes.
Hi Simon, sorry for the late reply. I did a test and found that MaintenanceSettings.xml is only partially synchronized, and the setting MustSquashAlarms is not handled by synchronization. Therefore, the change must be done manually on every DMA.
If the setting is applied only to some DMAs and not to others, this will result in different alarm console behavior depending on which agent the user connects to.
Ok, no possibility to update the MaintenanceSettings.xml file on 1 agent and from it start a synchronization of this file ?