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GQI queries not displaying data until edit is accessed.

Solved611 views22nd May 2024Dashboards GQI GQI queries
2
Sergio Suarez [SLC] [DevOps Member]123 21st May 2024 0 Comments

Hi Dojo,

When installing dashboards from an installation package, it seems that the GQI query is not working, it doesn't bring any information, but if I go to edit query, the data starts loading.

Do you know why this could happen? is it possible to avoid that situation? Is there a place where I can see something like logs?

Sergio Suarez [SLC] [DevOps Member] Selected answer as best 22nd May 2024

2 Answers

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Sebastian Ulloa [SLC] [DevOps Advocate]1.90K Posted 22nd May 2024 1 Comment

Perhaps a place to start is the "Network" tab of the Developer Tools of the Browser. Usually, you can get to that window by pressing F12.

In that tab, you will see all the traffic between the browser and the server, which then can be used to see if there are any GQI queries being executed while the dashboard is not on edit mode.

Another option might be using the GQI logging described in the logs: GQI logging | DataMiner Docs

Sebastian Ulloa [SLC] [DevOps Advocate] Posted new comment 22nd May 2024
Sebastian Ulloa [SLC] [DevOps Advocate] commented 22nd May 2024

As mentioned over the call, there is a chance that the dashboard was copied from a DM system with an older version.
The edit action might update the dashboard raw file to make it compatible with the current version of the system you are presenting the issue.

0
Michiel Saelen [SLC] [DevOps Enabler]5.63K Posted 22nd May 2024 2 Comments

Did you release your draft? It could be that you are looking at the released version when opening the app and when you go to edit that you are looking at the draft version.

Michiel Saelen [SLC] [DevOps Enabler] Posted new comment 23rd May 2024
Sergio Suarez [SLC] [DevOps Member] commented 22nd May 2024

Hello Michiel, I am not using LCA’s, I am referring to dashboards

Michiel Saelen [SLC] [DevOps Enabler] commented 23rd May 2024

Is this a package from our catalog? If so, could you let us know which one?
Could be something in the package then.

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