hi, is it possible to get the alarm details using GetAlarmdetails API method fo all the events associated with one root alarm id. As I'm seeing this method only work with the "New alarm" event, but I would need to get all the alarm properties in the following events: properties changed, escalated, dropped...
Hi Jesus,
If I understand your question correctly, you're looking for the full history of an alarm, the entire alarm tree, correct?
If that's the case, you can use GetAlarmHistoryV2 | DataMiner Docs to retrieve all alarms in the alarm tree of a specific alarm.
Kind regards,
Hi, no, that's not exactly what I'm looking for. I need to get the custom properties of the full history alarm
Hi, sorry for the delayed reply.
Currently, I'm not aware of an API that returns the whole alarm tree and, for each alarm in that tree, the custom properties of it.
To be able to get this info, you can maybe first try to get the alarm tree with the GetAlarmHistoryV2, and then for each alarm in the tree, request the GetAlarmDetailsV2.
In the Client Test Tool, there is a call, the GetAlarmsDetailsMessage, where you can request the FullTree and it will return all the alarms including their properties.
I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that no further follow-up is needed?