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Get errors on DMA in service

132 views24th November 2025Alarm Console error service visio logs
3
Gerwin van der Kamp [DevOps Enabler]3.58K 20th November 2025 0 Comments

Is it possible to fetch an dma error into an service?

I've got an service to monitor the dataminer agents and databases, however i also want to include errors on the hosts them self.In the alarm console they are raised on the hosts/agents, but i cant seem to include those into an service. How can i track those into an service so i can display all errors on an visio dashboard (currently linked to service view)

option 1 on the visio add alarm agragate however this will not add these alarms to the alarm console when dragging the service into it.

Bert Vandenberghe [SLC] [DevOps Enabler] Answered question 24th November 2025

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Bert Vandenberghe [SLC] [DevOps Enabler]9.51K Posted 24th November 2025 0 Comments

Hi Gerwin,

I don't believe it is possible to link those DMA errors into a service. A service typically groups elements together and those DMA errors are not generated by a real element, although the name of the DMA is shown in the element field, there is no real element there to add it in a service...

Maybe an alternative approach would be to link a shape in Visio to an alarm filter. In an alarm filter you can effectively filter on DataMiner Agent. And then you let it fill the shape with the alarm color matching your filter. More info on this feature can be found here: Linking a shape to an alarm filter | DataMiner Docs

Bert

Bert Vandenberghe [SLC] [DevOps Enabler] Answered question 24th November 2025
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