Generic Syslog Receiver – Received Messages not stored

Solved720 viewscatalyst syslog
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Hi Dojo

We have a Cisco Catalyst that is sending syslog messages to DataMiner (10.0.0.0-9589-CU7).

I can see the messages in Stream viewer, but the Received Raw Messages Table is still empty.
I configured the IP address of the switch as accepted IP address in the Edit dialog of the element and as IP Filter in the General settings.

Do I have to configure the structure (layout) of the syslog message?
Is there any documentation of the connector?
Any ideas?

Thanks Dojo

Joerg Stumpf [DevOps Advocate] Selected answer as best 22nd March 2024

3 Answers

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Hi Ive

I installed the quite old tool Visual Syslog and I can see, that the messages from the catalyst switch.

So it seems that a priority is submitted by the Catalyst switch.

Ive Herreman [SLC] [DevOps Catalyst] Posted new comment 22nd March 2024
Ive Herreman [SLC] [DevOps Catalyst] commented

That’s interesting.
I’ve sent you an email to initiate a more in-depth investigation.
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