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Error during synchronization – Path could not be found

Solved661 views22nd August 2024backup Synchronization erros Syncing
3
Gilles Vanhee [SLC] [DevOps Member]450 14th May 2024 1 Comment

At a customers system a lot of "error during synchronization" warnings are thrown with the following detailed message:

"Error during synchronization of C:\Skyline DataMiner\Documents\Backup\Backup_20240510_2201\Order_Attachments\76a0f8e8-a69c-42ff-bfe2-c9f24e891a15\Synopsis_2024-03-5--16-32-48.txt from 10.160.32.12. The path %1 could not be found. (hr = 0x80030003)"

Context: On a daily basis a custom backup is executed from all existing bookings including some related attachments. Cleanup is also taken into account, during cleanup we execute a "SendFileChangeNotification" (See Attachment) which should notify the system, folder "C:\Skyline DataMiner\Documents\Backup\Backup_20240510_2201" got deleted.

Somehow the system thinks some underlying files are still there, do I need to notify the system for each underlying file as well or what could be still missing to make the sync working as expected?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 22nd August 2024
Gilles Vanhee [SLC] [DevOps Member] commented 22nd August 2024

Collaboration task (https://collaboration.dataminer.services/task/240707) has been created to further investigate

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Marieke Goethals [SLC] [DevOps Catalyst]5.59K Posted 22nd August 2024 0 Comments

As mentioned in the comment above, this is being investigated. The status of the investigation can be seen in the task mentioned above.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 22nd August 2024
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