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Emailing of Empty Dashboards

Solved726 views18th April 2023Dashboards
1
ryan yahia878 24th November 2022 0 Comments

Hello All,

I have an automation script that emails a dashboard every 8 hours. What I notice is that sometimes the dashboard is completely blank. And other times we have the data from the dashboard in the PDF that is emailed correctly configured.

Is there any steps I can take to ensure the data is fully loaded into the PDF every time?

When loading the dashboard on a browser I do notice it takes ~10/20 seconds to load up when visiting the page.

Many thanks,

Ryan

ryan yahia Selected answer as best 18th April 2023

1 Answer

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Wim Bruynooghe [SLC] [DevOps Advocate]6.59K Posted 24th November 2022 1 Comment

Thanks for reaching out, this definitely isn't right. I'm not sure what DataMiner version you're using, but if you're a few versions behind, I would recommend upgrading to the latest version. If it keeps occurring, please reach out to your Skyline contact or to Support so that we can further investigate this, we might need a copy of your dashboard or we might have to connect to your system to debug it.

ryan yahia Selected answer as best 18th April 2023
Sebastiaan Dumoulein [SLC] [DevOps Enabler] commented 24th November 2022

Indeed, a lot of improvements have been done in 10.2.12.

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