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  • >> Go to dataminer.services

Element table shows different alarms in actual element and when adding in service

Solved657 views14th May 2025#automationscript AlarmTeamplate elements monitoring service
5
Hari priya Venkatesan [DevOps Advocate]692 2nd December 2024 0 Comments

Hi Team,

I'm facing an issue, where i'm trying to monitor a table on an element by creating a service. In the actual table one of the row column surpasses the threshold and triggering critical alarms. (As per screenshot 1)

I'm trying to update a already created service with the Servers Info table parameter ID. On the service, the Cluster Members parameter is showing alarm as red, but the element holding it shows as green.(As per screenshot 2)

Below is the code i have used for creating & updating this service. Please help me on understanding what is the issue

Creating Service:

List<ServiceInfoParams> serviceParams=new List<ServiceInfoParams>();

var service = new ServiceInfoEventMessage { Name = serviceName };
service.DataMinerID = dmaAgentId;
service.ServiceParams = serviceParams.ToArray();

var viewIDs = new[] { GetViewForServiceCreation(viewNewName).Id };

_engine.Log("Create service ends here");
var serviceId = engine.AddService(service, viewIDs);

Updating Service:

filters.Add(new ServiceParamFilter
{
ParameterID = Convert.ToInt32(pid.GetFieldValueById(Ob_Resourcemanagement.Sections.Serviceparams.Parameter_Id).Value.Value.ToString()),
IsIncluded = true,
});

var sipElement = new ServiceInfoParams
{
Alias = elementName,
DataMinerID = Convert.ToInt32(elementId?.Split('/')[0]),
ElementID = Convert.ToInt32(elementId?.Split('/')[1]),
ParameterFilters = filters.ToArray(),
};
serviceInfoParamsList.Add(sipElement);

_serviceInfo.ServiceParams = serviceInfoParamsList.ToArray();

var addServiceMessage = new AddServiceMessage
{
DataMinerID = _serviceInfo.DataMinerID,
HostingDataMinerID = _serviceInfo.HostingAgentID,
Service = _serviceInfo,
};
engine.SendSLNetSingleResponseMessage(addServiceMessage);

Screenshot 1 (On actual element appears like this)

Screenshot 2 (On Service appears like this)


Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th May 2025

4 Answers

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4
Luís Freitas [SLC] [DevOps Advocate]523 Posted 12th December 2024 1 Comment

Hi Hari Priya,

Can you check and share the service configurations?
Right click on the service -> Edit and select the Parameters tab.

I would like to know what you have configured here:

Hari priya Venkatesan [DevOps Advocate] Posted new comment 16th January 2025
Hari priya Venkatesan [DevOps Advocate] commented 16th January 2025

Hi,
Below is the screenshot of the service configuration

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