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Element Fails To Load Properly Because of 0x8004022D and 0x800402A4 Error

Solved955 views27th March 20230x8004022D 0x800402A4
2
Geovanny Galeano [SLC] [DevOps Advocate]725 1st December 2020 1 Comment

I have an element that it is failing to load properly typically after a restart but it’s not always happening. If I restart the element 10 times out of that only 3 would work.

The message mostly shown is (0x8004022D) but also (0x800402A4).

SL_FAILED

0x8004022D

Failed.

SL_ACTION_NOT_PERFORMED

0x800402A4

The action is not performed.

2020/12/01 20:07:41.687|SLManagedScripting.exe|ManagedInterop|INF|0|182|QA36|Run|Top trigger 22
2020/12/01 20:07:41.889|SLManagedScripting.exe|ManagedInterop|INF|0|182|QA38|Run|QA 38
2020/12/01 20:07:41.896|SLProtocol – 7032 – CNMS01_AND_Dev|26960|CQAction::Run|ERR|-1|QAction [37] triggered by [pid=10561/idx=-1/pk=/user=] failed. (0x800402A4)
Input: new = <NULL>
Input: old = <NULL>
Input: extra = <NULL>

2020/12/01 20:07:41.896|SLProtocol – 7032 – CNMS01_AND_Dev|26960|CQAction::Run|ERR|-1|QAction [35] triggered by [pid=10560/idx=-1/pk=/user=] failed. (0x800402A4)
Input: new = <NULL>
Input: old = <NULL>
Input: extra = <NULL>

2020/12/01 20:07:42.927|SLManagedScripting.exe|ManagedInterop|INF|0|182|QA102|ElementsTableCleanUp|keysToRemoved at start up

2020/12/01 20:07:44.166|SLProtocol – 7032 – CNMS01_AND_Dev|19644|CQAction::Run|ERR|-1|QAction [4] triggered by [pid=10201/idx=-1/pk=/user=] failed. (0x8004022D)
Input: new = <NULL>
Input: old = <NULL>
Input: extra = <NULL>

2020/12/01 20:07:44.718|SLManagedScripting.exe|ManagedInterop|INF|0|129|QA102|ElementsTableCleanUp|keysToRemoved at start up
2020/12/01 20:07:44.737|SLManagedScripting.exe|ManagedInterop|ERR|0|129|QA100|Run|Trigger: 10463
2020/12/01 20:07:44.742|SLManagedScripting.exe|ManagedInterop|ERR|0|129|QA100|Run|End of QA: 100 trigger: 10463
2020/12/01 20:07:45.444|SLProtocol – 7032 – CNMS01_AND_Dev|19644|CQAction::Run|ERR|-1|QAction [4] triggered by [pid=10201/idx=-1/pk=/user=] failed. (0x800402A4)
Input: new = <NULL>
Input: old = <NULL>
Input: extra = <NULL>

The QActions are mostly called from a dummy parameter after an HTTP request. Also they are not instance QActions.

public class QAction
{
public static void Run(SLProtocolExt protocol)

{

}

}

Server: DataMiner (10.0.11.0-9535)

Protocol: Verizon Newtec Dialog Platform Collector 1.2.0.5_G

Geovanny Galeano [SLC] [DevOps Advocate] Selected answer as best 27th March 2023
Geovanny Galeano [SLC] [DevOps Advocate] commented 3rd December 2020

Restarting the DMA fixed the issue.

1 Answer

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1
Stacey Van Colen [SLC] [DevOps Advocate]2.54K Posted 7th December 2020 0 Comments

The submitter of the question, resolved his issue as followed:

Restarting the DMA fixed the issue.

Geovanny Galeano [SLC] [DevOps Advocate] Selected answer as best 27th March 2023
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