DxM Modules: any impact on DM during deploy / upgrade / downgrade operations?

Solved105 views#cloudconnected adl2099 Administrator DxM
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Hi Dojo,

I have 6 updates in the DxM modules and a few more packages that can be deployed on our CloudConnected DMA

- e.g. "Communication Gateway" shown below -

Can these operations be performed without any DM down-time for clients connected via Cube Desktop App?

Aiming at updating everything without knock-on for users & admin that are working in Cube (DM 10.5-CU4)

are the

Alberto De Luca [DevOps Enabler] Selected answer as best 8th August 2025

1 Answer

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Hi,

DxMs can be upgraded without impact on DataMiner, however certain features could temporarily be impacted depending on redundancy. If there is only one CloudGateway in the cluster, upgrading it will cause temporary disconnection from dataminer.services with disconnects on Remote Access and Remote Cube for the duration of the upgrade for instance (few min max).

Kind regards,

Alberto De Luca [DevOps Enabler] Posted new comment 8th August 2025
Alberto De Luca [DevOps Enabler] commented

Thanks for the prompt feedback – will possibly schedule CloudGateway separately based on your suggestion – marking as solved