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DOM LCA Buttons – Not visible for certain users

Solved195 views3rd February 2026DOM Actions low code app
1
Blake Smethers [SLC] [DevOps Advocate]1.08K 29th January 2026 2 Comments

I have some custom DOM buttons that I can see (see below) but another user cannot see these buttons.

Their user is in the same security groups as my user. Any idea why they cannot see the buttons on the LCA form?

My view:

Their view:

This is on DataMiner (10.5.1.0-15231)

Blake Smethers [SLC] [DevOps Advocate] Selected answer as best 3rd February 2026
Wale Oguntoyinbo [SLC] [DevOps Advocate] commented 29th January 2026

Are you both looking at the same version of the app ? Maybe that's the issue.

Blake Smethers [SLC] [DevOps Advocate] commented 29th January 2026

thats a good point, but the buttons have existed for over a year so I would expect them to have those available in any LCA version. to test, I moved my user to the oldest version of the app on the system (from March 2025) and the buttons are still there.

2 Answers

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Thomas Ghysbrecht [SLC] [DevOps Enabler]5.73K Posted 3rd February 2026 1 Comment

Hi Blake,

DOM buttons should not have any special behavior that is based on users, that is why I assume this has something to do with the browser or visualization itself.

This may be related to the UI being too small (need to scroll down), or even an extension in the browser removing the UI element. For the latter, opening the UI in incognito mode could confirm this.

Blake Smethers [SLC] [DevOps Advocate] Posted new comment 3rd February 2026
Blake Smethers [SLC] [DevOps Advocate] commented 3rd February 2026

Thanks for your help! Turned out to be an extension indeed

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