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Solved439 views28th March 2025Automation Script DOM DOM DOM Actions DOM Editor dom instances

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Baranisudha Murugesan 784 14th August 2024 2 Comments

I'm getting this error when i try to open DOM in my dev environment. Is this a known issue for which i can do work around?

Thanks in advance!!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th March 2025

Marieke Goethals [SLC] [DevOps Catalyst] commented 23rd January 2025

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon)?

Marieke Goethals [SLC] [DevOps Catalyst] commented 28th March 2025

As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?

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I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon)?
As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?

score 0 · Answer 1 · 2024-08-14T14:31:16+00:00

Hi Baranisudha,

Could you check if the dev environment has a valid Elasticsearch, OpenSearch or STaaS connection configured as database? (Maybe double check any notices that may be in the alarm console related to this)

You could also check the 'SLModuleSettingsManager.txt' log file in the 'C:\Skyline DataMiner\Logging\' folder. This could potentially contain some additional information on what is going wrong.

Update: The 'SLSearch.txt' and 'SLDBConnection.txt' could also be interesting.

DOM: Could not initialize the CustomDataType in DBGateWay

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