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Does changing the time on the server affect the DM License?

Solved1.75K views13th July 2021license server time Time Zone
2
Luis Terrazas [SLC] [DevOps Member]150 12th July 2021 0 Comments

Hi! So I've got a system where this was changed recently. The main question is if changing the time on a production license DMA cause any issue? For example, changing the server's time zone from EST to UTC or the other way.

This was tried with a demo license DMA and going from local to UTC to work with respect to the license but going the other way breaks the license and requires a new one. In 9.6CU23, after changing the time zone from local to UTC the surveyor is completely blank and then going to the user/group settings in cube and selecting groups/permissions/views the cube client crashes with a large number of pop-up error messages. Not sure why changing the time could cause this problem. Any ideas?

Luis Terrazas [SLC] [DevOps Member] Selected answer as best 13th July 2021

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Miguel Obregon [SLC] [DevOps Catalyst]19.65K Posted 13th July 2021 0 Comments

Hi Luis,

I would suggest to contact to the DataMiner Licensing Group (dataminer.licensing@skyline.be) to verify the demo license.

Miguel Obregon [SLC] [DevOps Catalyst] Answered question 13th July 2021
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