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DMS Reporter could not communicate with the DMS

Solved1.13K views11th July 2023
3
Carolina Costa [SLC] [DevOps Advocate]856 2nd February 2022 0 Comments

Hello dataminer community,

I am having an issue with the Reports&Dashboards module: Either on cube or on http://<dma agent>/reports, the following error appears:

I checked all the steps, including the DCOM config (which is the suggested solution in Troubleshooting - Reporter - DataMiner Dojo), however I still can't access the reports...

Does anyone have any ideas on how to solve this?

Thanks in advance 🙂

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

3 Answers

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Robert Thevis [DevOps Enabler]154 Posted 9th February 2022 1 Comment

I have this issue after every upgrade (I have DataMiner running on Windows 10).

For me I can fix it when I open Component Services from the Administrative Tools.

There open the DCOM Configuration and find SLASPConnecton.

Open the Properties and on the Security Tab set all three settings to a custom configuration. Add a new User "Authenticated Users" for every setting and give it permission for everything.

That fixed the error above for me.

Carolina Costa [SLC] [DevOps Advocate] Posted new comment 9th February 2022
Carolina Costa [SLC] [DevOps Advocate] commented 9th February 2022

Hello Robert,
Thanks for your suggestion, but unfortunately it didn’t solve my problem even after I restarted the dataminer 🙁

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