The email alerts on "Scheduler" works for me without a dashboard attachment, but as soon as I attach a dashboard it stops working. It looks like this has been an issue for a while and I've been encountering it on DataMiner (10.4.3.0-14001).
Hi Micah,
Do you still need an answer to this question? If yes, could you answer Tiago’s questions? Or if you’ve already found the solution, could you add an answer with more info for the reference of other users who may have the same problem?
Hi Tiago and Marieke,
At the moment we’re doing the scheduling to save the dashboards in a folder instead of doing it by email so I haven’t tried to move forward with implementing it through emails currently.
Hi Micah
When you open the dashboard normally. Does it take a long time to load the data in?
Hi Elian,
No, the data loads quickly.
It looks like this is a software issue for which no task exists yet. Could you report the issue using our UOSA web app?
Hi Marieke,
After more testing recently, this error no longer occurs. You can close this.
Hi Micah. I just tried this out in a local setup running 10.4.3 and everything went fine (as in, the scheduled task being executed and me receiving an e-mail with a dashboard attachment).
If you create an automation script with a similar Email action and execute it via the Automation module, do you observe a similar behavior?
Do you see any errors in the logging, e.g. in SLASPConnection.txt?