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DLL FileCompare ERR – failed to receive CRC from source

Solved819 views11th January 2024DMS Sync Errors
1
Thomas Rich [SLC] [DevOps Advocate]633 9th January 2024 0 Comments

Hello all,

We have been encountering the following DMS errors in several systems. We believe they are caused by installing a solution package containing upgrades to protocols, automation scripts, and dashboards.

2024/01/09 19:11:47.040|SLDMS.exe 10.3.2317.2414|3752|15056|CSystem::FileCompare|ERR|-1|Filecompare (C:\Skyline DataMiner\ProtocolScripts\skyline.dataminer.core.dataminersystem.common\1.1.1.3\lib\net462\Skyline.DataMiner.Core.DataMinerSystem.Common.dll) failed to receive CRC from source 172.27.78.120: 0x8004022dh Failed. 2024/01/09 19:11:47.042|SLDMS.exe 10.3.2317.2414|3752|15056|CSystem::FileCompare|ERR|-1|Filecompare (C:\Skyline DataMiner\ProtocolScripts\skyline.dataminer.core.dataminersystem.protocol\1.1.1.3\lib\net462\Skyline.DataMiner.Core.DataMinerSystem.Protocol.dll) failed to receive CRC from source 172.27.78.120: 0x8004022dh Failed. 2024/01/09 19:11:47.045|SLDMS.exe 10.3.2317.2414|3752|15056|CSystem::FileCompare|ERR|-1|Filecompare (C:\Skyline DataMiner\ProtocolScripts\newtonsoft.json\13.0.2\lib\net45\) failed to receive CRC from source 172.27.78.120: 0x8004022dh Failed.

In this particular case, these errors were seen on a 2 DMA system. The DMA where the package was executed on does not have these errors. It's on the other DMA where the package was not explicitly ran where we see these errors.

Does anybody know what they mean and what would cause them?

Thank you in advance.

Thomas Rich [SLC] [DevOps Advocate] Selected answer as best 11th January 2024

2 Answers

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Michiel Oda [SLC] [DevOps Enabler]3.61K Posted 10th January 2024 1 Comment

Hi Thomas

I don't know why this issue occurs, but I notice that those DLLs are on the wrong location. Those are from NuGet packages and should normally be in the DllImport folder inside the ProtocolScripts folder.

Which DataMiner versions are you running and how do you create the solution package? Cause if you work with the install script, make sure you're on the latest version of the AppPackageInstaller NuGet.

Thomas Rich [SLC] [DevOps Advocate] Posted new comment 11th January 2024
Thomas Rich [SLC] [DevOps Advocate] commented 11th January 2024

Hi Michiel, Thanks for the reply.
We have been using the latest version of the AppPackageInstaller NuGet and still observe the errors.
As mentioned in the reply to Pedro, running the package on a newer version seems to eliminate the issue which potentially suggests a bug that has since been fixed.

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