Hi Dojo,
I am trying to display some customer booking properties on the Dataminer Service linked to a booking. According to the documentation this should also be possible by using the [this service] placeholder for the reservation identification.
See below the example. The upper part uses the placeholder but this doesn't show anything. The lower part uses the reservation GUID and that works fine.
Any idea why the syntax with the [this service] placeholder doesn't work here?
Somewhere in the documentation I found that in this case the ReservationID property of the service is used (See link). But not sure if this ReservationID property is a custom property which needs the Reservation GUI or something else. I tried anyway creating a custom property on the service "ReservationID" and fill it with the reservation guid but that didn't work either.
Thanks a lot for any feedback!
The same unfortunately. Also nothing 🙁
Hi Koen,
the link you refer to, that is about shapes and not placeholders.
I believe this is the documentation you are looking for.
- Do mind that there could be hidden control characters in Visio. This can be the case when copy pasting text. Such character can be marked as 'DC3' in Notepad++ when enabling the 'show all characters' option.
- Make sure you use the placeholders directly on the Service. Otherwise said, there should no layers in between like parent shape or grouped shape or so, because this will override the context for the placeholder.
- I assume this is the Service that is generated with the service booking? Is that booking data still reachable?
Difference between shapes and placeholders:
Hope this will help you further.
Thanks for the suggestions Matthias. I managed to solve the issue. See comment on Emmanuel’s reply. It looks like it was tested on the wrong service.
It works fine on another SRM service.
Hi Koen,
What is the output if you add a placeholder [Reservation:[this service],ID]