Device Discovery Meinberg

Solved979 viewsmbgNSM meinberg
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Good Morning,

We have just deleted all device from our Dataminer test instance and we would like to add 2 new devices. I used the device discovery and discovery profile “HTTPS_GET – Meinberg”:

After pressing “Discover”, the 2 devices are found, but the “CI Type” is “Unknown” and it’s not possible to add them (Provision):

When I check the response for one of those units I can see that the model and other information were successfully retrieved:

We need this for a demo for an US customer on Thursday.

Thanks in advance for your help.

Best regards,

Manuel

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023

1 Answer

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Hi, you probably have “CI Type” = Unknown, because

  1. the discovery operation for the CI Type is disabled, or
  2. no CI Types exist on the system, or
  3. the discovery identifiers for the CI Type are not correct

I’m afraid, I don’t know the exact UI of the Meinberg application, but you can try the following to resolve the above

  1. the discovery operation for the CI Type is disabled –> you can enable Discovery for the CI Types for the CI type via DataMiner IDP in the tab Processes > Activities (or Processes > Automation prior to IDP 1.1.16).
  2. no CI Types exist on the system –> Run the setup wizard again to have the CI Types on the system
  3. the discovery identifiers for the CI Type are not correct –> Compare the discovery identifiers of the CI type (via DataMiner IDP in the tab Admin > CI Types > Discovery) with the retrieved information from the device.
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023
Brecht Deconinck [SLC] [DevOps Member] commented

The CI type wasn’t supported in the Meinberg Element Manager solution.
Fix was to duplicate and adjust a similar CI type and configuring its process automation settings.
When all of the above were configured, the new device was able to be discovered and provisioned.