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  • >> Go to dataminer.services

Detect unsupported connector versions BPA

Solved232 views26th March 2026BPA catalog catalog api dataminer.services
2
Dave Keller [DevOps Enabler]1.95K 25th March 2026 0 Comments

Hi Dojo,

I've just checked our DMS for the new (10.6.4 onwards) BPA for Detect unsupported connector versions.  All our BPA runs are reporting "Could not reach the Catalog API"

Our DMAs do not have internet access, but are connected to dataminer.services via DMZ gateways.  Do DMAs require direct access to the catalog api for this BPA to work?

Dave Keller [DevOps Enabler] Selected answer as best 26th March 2026

2 Answers

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Jan-Klaas Kesteloot [SLC] [DevOps Advocate]1.53K Posted 26th March 2026 0 Comments

Hi Dave,

Good question, and thanks for raising this.

The “Detect unsupported connector versions” BPA requires direct access to the DataMiner Catalog API. A DMZ-only connection to dataminer.services is not sufficient, so DMAs without outbound internet cannot perform this check.

We’re aware this is a limitation for restricted environments and are evaluating improvements. For now, the BPA only works when the DMA can reach the Catalog API directly.

Dave Keller [DevOps Enabler] Selected answer as best 26th March 2026
4
Bram Devlaminck [SLC] [DevOps Enabler]922 Posted 26th March 2026 0 Comments

Hi Dave,

We do indeed require direct access to the catalog API for this to work.
You can verify this by trying to see if you can reach the following endpoints:

Link we use to verify if the catalog is reachable:
https://catalogapi-prod.cca-prod.aks.westeurope.dataminer.services/api/public-catalog/v2-0/catalogs/featured
If we cannot reach this, we will stop the BPA early, and show the message you encounter.

After that check has succeeded, we'll retrieve the latest information about the available versions for each used protocol on your system.
For the MS Platform protocol, this is the following API call:
https://catalogapi-prod.cca-prod.aks.westeurope.dataminer.services/api/public-catalog/v2-0/catalogs/4abcf220-c001-4ffd-bab8-559dee47088f/versions

Ofcourse, the GUID (4abcf220-c001-4ffd-bab8-559dee47088f) in this last api call will change for every protocol we are verifying.

To make the BPA work, both of these endpoints need to be reachable from the server on which your DMA is hosted.

Hope this clarifies what's necessary to make the BPA run successfully.
Let me know if you have any remaining questions.

Bram Devlaminck [SLC] [DevOps Enabler] Edited answer 26th March 2026
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