Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Updates & Insights
  • Questions
  • Learning
    • E-learning Courses
    • Empower Replay: Limited Edition
    • Tutorials
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
      • About the DevOps Program
      • DataMiner DevOps Support
  • Downloads
  • More
    • DataMiner Releases & Updates
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
      • General Inquiries
    • Global Feedback Survey
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

DataMiner upgrade to 10.3.4 stuck

Solved1.50K views6th July 202310.3.4 dma upgrade prerequisite stuck
9
Guilherme Gaspar [SLC] [DevOps Advocate]539 3rd April 2023 1 Comment

I'm trying to upgrade my DataMiner to 10.3.4 feature release.

The Progress shows all prerequisites have passed, but doesn't progress further.

The progress.log shows a similar text

I've just cleaned my Upgrades/Packages folder, restarted DataMiner, and retried to upgrade but I still encounter the same issue.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023
Guilherme Gaspar [SLC] [DevOps Advocate] commented 3rd April 2023

For what is worth, I reinstalled NATS and tried to do the upgrade while the DataMiner is stopped (offline) and it worked.

4 Answers

  • Active
  • Voted
  • Newest
  • Oldest
2
Melissa Alzate [SLC] [DevOps Member]176 Posted 5th April 2023 1 Comment

I consulted this with @Ryan Reuss who helped another user last week.

Basically, you will need to physically copy the upgrade package to the servers that fail the automatic upload and double click it or use the taskbar utility to upgrade them.

This is most likely because their network transfer speeds are too slow to copy the files.

There are a few tasks in the works to enhance the upload time limits, but in the meantime, this is a workaround:

In the upgrade tab, you can click the “select which agents to upgrade” option. -Deselect the agents that we know will fail and only select the five agents the succeeded.

Upload the packages to each other these five servers manually. -Upgrade them using the ‘local” upgrade option rather than the ‘cluster’ upgrade option in this case.

Useful Tip - If any agents get stuck “busy upgrading” after it says completed. You can move the progress.txt log from the C:\Skyline DataMiner\Upgrades  package folder that was just ran on the system then restart this agent.

Guilherme Gaspar [SLC] [DevOps Advocate] Posted new comment 6th April 2023
Guilherme Gaspar [SLC] [DevOps Advocate] commented 6th April 2023

Unfortunately, I can no longer test this solution but I will take note of it! thank you

You are viewing 1 out of 4 answers, click here to view all answers.
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin