DataMiner upgrade 9.6 -> 10.1 fails, cannot lock services

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This is a test server for validation and when i try to update i receive the following message:

localhost        Error        Upgrade failed: Lock services failed: 'Unable to lock the services: The handle is invalid.'

Are there any privileges or local security settings missing for the user? The task bar utility has been started with admin privileges and i used it for the upgrade.

many thanks

Sebastian Kriege Selected answer as best 8th December 2021

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Hi,

If the current DataMiner version is 9.6 and you want to upgrade to 10.1 then please first upgrade to 10.0 and from there upgrade to 10.1 so the correct upgrade path is followed.

See also this related question

Regards,

Sebastian Kriege Selected answer as best 8th December 2021
Sebastian Kriege commented

thanks for the quick response. the task bar utility using the upgrade to dm10 had the same error, but i was able to use the upgrade functionality in the system center with this version and now this dma is on main release 10
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