DataMiner upgrade 9.6 -> 10.1 fails, cannot lock services

Solved577 views
2
0 Comments

This is a test server for validation and when i try to update i receive the following message:

localhost        Error        Upgrade failed: Lock services failed: 'Unable to lock the services: The handle is invalid.'

Are there any privileges or local security settings missing for the user? The task bar utility has been started with admin privileges and i used it for the upgrade.

many thanks

Sebastian Kriege Selected answer as best 8th December 2021

2 Answers

1
2.71K 1 Comment

Hi Sebastian,

I remember encountering this in the past and the following steps seemd to solve it for me (although I remember this didn't work for everyone at the time):

  • Stop DataMiner, make sure all services are stopped or all executables are killed
  • Execute UnRegister DataMiner.bat and UnRegister dll's of DataMiner.bat as Administrator (they can be found in C:\Skyline DataMiner\Tools)
  • Reboot the Windows server
  • Execute Register dll's of DataMiner (silent).bat and Register DataMiner as Service.bat as Administrator (also in C:\Skyline DataMiner\Tools)
  • Don't start your DMA, but upgrade by executing the upgrade through SLTaskbarUtility (double click the .dmupgrade file)
  • After the upgrade your system should be running again

I hope this works

Sebastian Kriege Posted new comment 8th December 2021
Sebastian Kriege commented

thanks for the quick response. i tried it but i had no success
You are viewing 1 out of 2 answers, click here to view all answers.