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DataMiner installation failed

Solved1.05K views24th February 2023DataMiner installation
9
Pieter-Jan Vuylsteke [SLC] [DevOps Member]332 23rd February 2023 0 Comments

To install DataMiner on my local PC, I did the following steps:

  • Downloaded the DataMiner 10.2.0 installer from Dojo
  • Extracted the zip file
  • Executed the Setup_xxx.exe as Administrator and started the installation (I chose “Customize”, but kept everything default otherwise)

The installation failed as can be seen in the screenshot below:

The logfile shows:

…

23/02/2023 14:45:04: [] – Detect Redistributable2005x86.
23/02/2023 14:45:04: [] – INSTALLING — ACTION [NEW]: Installing vcredist2005_x86… — busy.
23/02/2023 14:45:04: [] – INSTALL – Resource found: vcredist2005_x86 – Path: C:\Users\Pieter-Jan\AppData\Local\Temp\DMI23143808390\vcredist2005\vcredist2005_x86.exe.
23/02/2023 14:45:04: [] – Detect Redistributable2005x86.
23/02/2023 14:45:04: [] – FileName: C:\Users\Pieter-Jan\AppData\Local\Temp\DMI23143808390\vcredist2005\vcredist2005_x86.exe.
23/02/2023 14:45:04: [] – Arguments: /q:a /c:”VCREDI~3.EXE /q:a /c:””msiexec /i vcredist.msi /qn”” “.
23/02/2023 14:45:08: [] – Detect Redistributable2005x86.
23/02/2023 14:45:08: [] – Microsoft Visual C++ 2005 x86 Redistributable Failed.
23/02/2023 14:45:08: [] – INSTALLING — ACTION [DONE]: Installing vcredist2005_x86 — failed.
23/02/2023 14:45:08: [] – INSTALLING — Failed. —.
23/02/2023 14:45:08: [] – NAVIGATION —finished—.
23/02/2023 14:45:57: [] – NAVIGATION —User clicked open log file—.

Does anyone have any clue what I should do? If more info is needed, don’t hesitate to ask

Pieter-Jan Vuylsteke [SLC] [DevOps Member] Selected answer as best 24th February 2023

1 Answer

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9
Thibault Heylen [SLC] [DevOps Advocate]1.51K Posted 23rd February 2023 1 Comment

I assume you also installed some other software doing some changes to the .NET framework. This can be a change or new installation of .NET. Most likely a windows reboot is needed to finish up some items with this.

A reboot of the computer may help to resolve this issue.

Pieter-Jan Vuylsteke [SLC] [DevOps Member] Posted new comment 24th February 2023
Pieter-Jan Vuylsteke [SLC] [DevOps Member] commented 24th February 2023

Thanks! Although I thought I did some reboots already before, doing another one fixed it for me. The installation went fast and smooth then!

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